- شروط الخدمة
آخر تحديث: 18 يوليو 2025
مرحبًا بك في NextFeature، خدمة مقدمة من شركة إيفوتك FZ-LLC ومقرها الإمارات العربية المتحدة. باستخدامك أو وصولك إلى NextFeature (“الخدمة”)، فإنك توافق على الالتزام بهذه الشروط (“شروط الخدمة”). يرجى قراءة هذه الشروط بعناية قبل استخدام منصتنا.
باستخدامك NextFeature (“الخدمة”)، فإنك توافق على الالتزام بهذه الشروط، وسياسة الخصوصية الخاصة بنا، وجميع القوانين والأنظمة المعمول بها. إذا لم توافق على أي جزء من هذه الشروط، فلا يجوز لك استخدام الخدمة.
- يُسمح لك بالوصول المؤقت واستخدام المواد والميزات على NextFeature للاستخدام الشخصي أو التجاري، وفقًا لهذه الشروط. هذه رخصة وليست نقل ملكية.
- لا يجوز لك:
- تعديل أو نسخ أو إعادة توزيع المواد إلا إذا تم السماح بذلك صراحة.
- استخدام الخدمة لأي غرض غير قانوني أو محظور.
- محاولة عكس هندسة أو تفكيك أي برنامج مقدم من NextFeature.
- إزالة أي إشعارات حقوق نشر أو ملكية.
- تنتهي هذه الرخصة تلقائيًا إذا انتهكت أيًا من هذه القيود، ويجوز لإيفوتك إنهاؤها في أي وقت.
باستخدامك NextFeature، فإنك توافق على عدم:
- انتهاك أي قوانين أو أنظمة سارية.
- نشر أو مشاركة محتوى غير قانوني أو مسيء أو ينتهك حقوق الآخرين.
- إرسال رسائل مزعجة أو تصيد أو رسائل غير مرغوب فيها.
- استخدام الخدمة فقط لغرض بناء الروابط الخلفية أو التلاعب بتحسين محركات البحث.
- محاولة الوصول غير المصرح به إلى حسابات أو أنظمة أخرى.
- أنت مسؤول عن الحفاظ على سرية حسابك وكلمة المرور الخاصة بك.
- توافق على إبلاغنا فورًا بأي استخدام غير مصرح به لحسابك.
- لا تتحمل إيفوتك أي مسؤولية عن أي خسارة أو ضرر ناتج عن فشلك في الامتثال لهذا الالتزام الأمني.
- تقدم NextFeature خططًا مجانية ومدفوعة (“برو”). يحصل المستخدمون الجدد على تجربة مجانية لمدة 14 يومًا لميزات البرو؛ لا حاجة لبطاقة ائتمان للبدء.
- بعد انتهاء التجربة، يتطلب الاستمرار في استخدام ميزات البرو الدفع عبر Stripe. تتم معالجة جميع المدفوعات بأمان عبر Stripe؛ لا نقوم بتخزين تفاصيل الدفع الخاصة بك.
- يتم توضيح رسوم الاشتراك وشروط التجديد وسياسات الإلغاء بوضوح أثناء التسجيل وفي صفحة الأسعار.
- نحتفظ بالحق في تغيير الأسعار أو الميزات في أي وقت. سيتم إبلاغك بأي تغييرات مسبقًا ولن تؤثر على الفترات الحالية للفوترة.
- تتم معالجة طلبات استرداد الاشتراكات المدفوعة وفقًا لسياسة الاسترداد الخاصة بنا. يرجى مراجعتها قبل الشراء.
- جميع المحتوى والبرمجيات والعلامات التجارية على NextFeature هي ملك لإيفوتك أو للمرخصين لها. لا يجوز لك استخدام علامتنا التجارية أو شعاراتنا أو موادنا دون إذن كتابي، إلا إذا تم السماح بذلك صراحة في هذه الشروط.
- تُقدم الخدمة “كما هي” و“كما هي متاحة”. لا تقدم إيفوتك أي ضمانات صريحة أو ضمنية، بما في ذلك على سبيل المثال لا الحصر ضمانات القابلية للتسويق أو الملاءمة لغرض معين أو عدم الانتهاك.
- لا نضمن أن الخدمة ستكون دون انقطاع أو خالية من الأخطاء أو تلبي احتياجاتك الخاصة.
- في أي حال من الأحوال، لا تتحمل إيفوتك أو مديروها أو موظفوها أو الشركات التابعة لها المسؤولية عن أي أضرار غير مباشرة أو عرضية أو خاصة أو تبعية أو عقابية ناتجة عن استخدامك للخدمة أو عدم قدرتك على استخدامها.
- بعض الولايات القضائية لا تسمح بتقييد الضمانات الضمنية أو المسؤولية، لذلك قد لا تنطبق عليك هذه القيود.
- قد تتضمن المواد على NextFeature أخطاء تقنية أو مطبعية أو فوتوغرافية. لا نضمن أن أي محتوى دقيق أو كامل أو حديث.
- يجوز لنا إجراء تغييرات على الخدمة في أي وقت دون إشعار، لكننا لا نلتزم بتحديث المواد.
- قد يحتوي NextFeature على روابط لمواقع تابعة لجهات خارجية. لسنا مسؤولين عن محتوى أو ممارسات أي موقع مرتبط. استخدام أي موقع من هذا القبيل يكون على مسؤوليتك الخاصة.
- يجوز لإيفوتك تعديل هذه الشروط في أي وقت. باستخدامك للخدمة، فإنك توافق على الالتزام بالإصدار الحالي من هذه الشروط. سنخطرك بأي تغييرات هامة عبر البريد الإلكتروني أو إشعار داخل التطبيق.
- تخضع هذه الشروط وتفسر وفقًا لقوانين دولة الإمارات العربية المتحدة. وتوافق على الخضوع للاختصاص القضائي الحصري للمحاكم الموجودة في الإمارات.
- باستخدامك NextFeature، تمنح إيفوتك ترخيصًا غير حصري وعالمي وخالي من حقوق الملكية لاستخدام شعار شركتك واسمها في موادنا التسويقية وموقعنا وعروضنا التقديمية، وذلك فقط لغرض التعريف بك كعميل. يمكنك طلب إزالة شعارك في أي وقت عبر التواصل مع care@nextfeature.io.
لأي استفسارات حول هذه الشروط، يرجى التواصل معنا عبر care@nextfeature.io.
© 2025 إيفوتك FZ-LLC. جميع الحقوق محفوظة.
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- Additional fees may apply based on your location and currency.
- Additional time may be required based on your location and currency.
- Buyers should make payments directly to NextFeature to initiate an order from a Seller’s Services page, using either the Order Now button. NextFeature collaborates with Payment Services Providers to manage all payments from Buyers, distribute these payments to Sellers, and oversee NextFeature Balances. All payment processing on the NextFeature platform is handled by these providers.
- Acting as the Seller’s limited agent, NextFeature is authorized solely to accept payments from Buyers and pass them on to the Seller. A Buyer’s payment duty is met when NextFeature acknowledges the payment, after which NextFeature is accountable for ensuring the Seller receives this payment according to these terms. Should NextFeature fail to pass on payments, Sellers should seek resolution from NextFeature, not the Buyer.
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- NextFeature allows payments in various currencies for your convenience. Prices may be rounded up to the nearest number, but the exact amount due will be shown at checkout. Unless indicated otherwise, you'll be charged in the currency shown on the payment page. Currency conversion for local currency payments is handled by NextFeature's Payment Services Providers. Sometimes, if a payment method doesn't support a particular currency, you'll be charged in US dollars, even if another currency is displayed. The final charge amount in the payment currency will always be disclosed before you finalize the payment.
- Remember, all NextFeature prices originate from a base US dollar amount. Non-US dollar prices can fluctuate daily based on exchange rates and may include conversion fees. You can always opt to pay in US dollars if you prefer.
- If you make a payment in a currency other than US dollars and your order is canceled, the refunded amount in your NextFeature Balance will reflect the exchange rate at the time of cancellation. This means the refunded amount in local currency may differ from what you originally paid, though the US dollar value remains the same.
- Your NextFeature Balance is primarily held in US dollars, even if displayed in another currency. If you choose to see your balance in a different currency, the amount may change with the exchange rate, but the US dollar value stays consistent. You can view your NextFeature Balance in US dollars at any time by changing your display settings.
- Sometimes, NextFeature might give you NextFeature Credits to use on the site for buying Gigs and other services. These Credits will show up in your account, and they'll be automatically used on your next purchase. You'll see them in your order summary. Unless we say otherwise, Credits expire after three months. They're meant to encourage you to enjoy more of what NextFeature offers and can't be exchanged for cash—they're not refundable and don't have a cash value. If you cancel an order, any Credits used won't go back into your account. When you get Credits, we'll let you know if there are any extra rules or limits. If someone misuses Credits or breaks the terms, we might cancel them. We can also change or stop the Credits program whenever we need to. If your account is closed for any reason, any Credits you haven't used will be gone.
- NextFeature occasionally provides promo codes for discounted purchases of Gigs and other site services. These codes are only good for NextFeature purchases and come with an expiration date. To use a promo code, enter it on the checkout page; if you don't, the discount won't apply. Promo codes are a one-time deal per user and can't be mixed with other offers. If your order has multiple parts (milestones), the promo code applies just to the first one. These codes won't work with NextFeature Credits. Any additional rules or restrictions will be shared when you get a promo code. Misuse or breaking the Terms of Service could make promo codes invalid. Also, NextFeature has the right to change or stop promo codes at any time.
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We urge buyers and sellers to work out any disagreements on their own. If you can't resolve an issue through the Resolution Center, or if you come across behavior that's not allowed on the site, you're welcome to reach out to NextFeature's Customer Support team for help.
- Orders can be canceled on NextFeature, subject to eligibility, either by NextFeature directly (through Customer Support or other means) or via the Resolution Center on a per-order basis.
- Initiating a chargeback or dispute with your bank or payment provider before utilizing the Resolution Center for assistance contravenes these Payment Terms. Disputes must first go through the Resolution Center before involving your payment provider. Ignoring this procedure could lead to temporary or permanent suspension of your account. Note that once a dispute is raised with your payment provider, the funds cannot be refunded by us due to our commitment to the payment provider.
- If there's an issue with the service in your order, we encourage you to use the site's dispute resolution tools to try and settle the problem.
- NextFeature, alongside its Payment Services Provider, holds the right to cancel orders or freeze funds if there’s suspicion of fraudulent activity on the Site.
- The transfer of intellectual property rights to the buyer hinges on complete payment. The delivered work cannot be used if the payment is revoked for any reason.
- Should an order be canceled for any reason, the paid funds will revert to the buyer's NextFeature Balance.
- Sellers have the discretion to offer revisions to their deliveries based on their Gig terms and customer service policies, including offering no revisions.
- Revision requests should be made through the Order Page once the order is marked as Delivered.
- It is prohibited to use the Request Revisions button to seek additional services from Sellers beyond the initially agreed requirements.
- NextFeature advises Buyers and Sellers to address and settle any disputes regarding services through the Resolution Center.
- The decision for NextFeature to cancel an order takes into account several factors, such as breaches of our Terms of Service, our Community Standards, misconduct, or misuse of NextFeature’s delivery system. Criteria for order-specific eligibility are outlined below.
- Orders, or where relevant, milestones, can be canceled upon the Customer Support team's review up to 10 days after they are marked as complete. Note that orders can only be canceled in full, meaning partial cancellations are not possible.
- Under exceptional circumstances, our Customer Support may decide to cancel a completed order even after the 10-day period. In these instances, the payment made for the canceled order will revert to the Buyer’s NextFeature Balance and be deducted from the Seller’s NextFeature Balance. If the Seller’s NextFeature Balance does not cover the amount, it will be taken from future earnings.
- Orders cannot be canceled based on the quality of the service/materials if the delivered service aligns with the description on the Gig Page. However, you are encouraged to share your service experience with the Seller on the Order Page.
- Concerns and resolutions regarding the service provided must first go through the NextFeature Resolution Center before seeking help from Customer Support. Customer Support will not intervene in orders where Buyers have not informed Sellers of service-related issues, giving Sellers the opportunity to resolve the matter first. This does not apply to unauthorized use of NextFeature.
- Any unauthorized use of NextFeature identified during an Order, after review by our Customer Support, may lead to the order’s cancellation. This encompasses actions like harassment, illegal activities, or other breaches of NextFeature’s Terms of Service.
- Orders might be canceled by NextFeature for reasons including, but not limited to, the below criteria:
- If the Seller has not responded and the order has been marked as Late for over 24 hours.
- If either user behaves abusively, including threats of poor ratings or using the order materials (like login details, personal information) to threaten or coerce the other party.
- If any user provides or incorporates materials that infringe on copyright or trademark laws within their order requirements or in what the Seller delivers.
- If a user's account has been closed or they are no longer active on NextFeature due to violating the Terms of Service.
- If the Seller misuses the Delivery system to push back the delivery date without providing the completed service. Repeated offenses could lead to permanent account suspension.
- If the Seller fails to deliver any files or proof of work that meets the requirements agreed upon. The Customer Support team will examine the subjective nature of the materials in question.
- If the Seller asks for extra payments, either within or outside the NextFeature platform, by holding back the final delivery of services tied to the agreed requirements.
- If users misuse the Request Revisions feature to request additional services from Sellers that were not part of the original agreement.
- If users threaten to post negative reviews to obtain additional services from the Seller that were not included in the initial requirements.
- If users are verified and proven to have used copyright or trademark infringing materials.
- If users who haven't acquired commercial use rights are found to have used the materials for commercial purposes. The terms for Commercial use are specified on the Seller’s Gig page and cannot be applied retroactively after 10 days post-completion.
- NextFeature Customer Support will evaluate instances where Order delivery manipulation has hindered users from effectively using our Resolution Center, leading to an order being prematurely marked as complete.
- NextFeature reviews cases of payment provider chargebacks and disputes on behalf of Sellers. Although results vary per case due to each chargeback reason, we work hard on resolving disputes in the Seller’s favor. If the chargeback case allows, NextFeature (or one of NextFeature’s Payment Services Providers) will return parts or full revenue back to Sellers, otherwise the chargeback amount will be borne by the Seller.
- NextFeature doesn't automatically return funds from canceled orders to your original payment method. Instead, these funds go to your NextFeature Balance, where they're set aside for your future purchases on the platform.
- If you're looking to have funds moved from your NextFeature Balance back to your bank or credit account, you can request this through the billing section. The feasibility of the refund, including the method, amount, and currency, depends on several factors. To safeguard against fraudulent activities, the number of times you can request a refund back to your payment method is limited and such requests are subject to evaluation by our Customer Support. Note, processing such refunds might incur an additional fee.
- Sellers have the option to issue partial refunds for specific orders. If a buyer agrees to a partial refund, that amount is then processed back to the buyer's original payment method automatically. If for any reason NextFeature cannot process this refund to the payment method, the agreed sum will instead be credited to the buyer's NextFeature Balance.
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